Privacy policy

PMM Tools helps product marketers run competitive research by capturing and organizing publicly available competitor web pages. This policy explains what we collect, how we use it, and the choices you have. It covers both the PMM Tools web app at www.pmmtools.com and the PMM Tools — Page Capture Chrome extension.

Information we collect

Account information. When you create an account we collect your email address and authentication details. We use magic-link and password sign-in; we do not store passwords from third-party social accounts.

Content you capture and collect. When you use PMM Tools — including the Chrome extension — to capture a page, we store that page's extracted text content, a screenshot of the page, and the page URL and title. When you collect URLs for later analysis, we store those URLs and the associated tab title. This content is saved to your workspace and is visible only to your account.

Usage and diagnostic data. We collect basic product-analytics and error data — for example, which pages you visit within the app and which features you use — to operate and improve the product.

Billing information. If you subscribe to a paid plan, payment is processed by our payment provider. We do not store full card numbers on our servers.

How the Chrome extension uses its permissions

The extension only reads page content when you explicitly click Capture. It does not monitor your browsing in the background. It requests these permissions:

• activeTab and scripting — to capture a screenshot and extract the content of the page you choose to capture.
• tabs — to read the active tab's URL and title so we can label your captures and collected URLs.
• storage — to keep you signed in and to hold URLs you have collected locally until they sync to your workspace.
• alarms — to periodically (about every five minutes) sync your locally collected URLs to your workspace.
• sidePanel — the extension interface lives in Chrome's side panel.
• host access to all sites — so capture works on whichever competitor page you choose. Content is read only when you take an action.

How we use your information

We use the information above to provide the capture, collection, and analysis features; to authenticate you and keep you signed in; to operate, secure, and improve the product; and to process billing for paid plans.

How we share information

We do not sell your personal information, and we do not share the content you capture with other customers. We rely on a small number of service providers (subprocessors) to run PMM Tools — for example, cloud hosting and database, authentication, web-page rendering for captures, product analytics, and payment processing. These providers process data only to provide services to us. We may also disclose information if required by law.

Data storage, retention, and security

Your data is stored in managed cloud infrastructure and protected by access controls and encryption in transit. We retain your captured content and account data for as long as your account is active. You can delete captured content and collected URLs from within the app; deleting your account removes your workspace data.

Your choices and rights

You can access and delete the content you have captured from within the app. To request deletion of your account and associated data, or to ask what we hold about you, contact us at the address below. Depending on where you live, you may have additional rights over your personal data.

Children

PMM Tools is a business tool and is not directed to children under 16.

Changes to this policy

We may update this policy as the product evolves. We will revise the date above and, for material changes, provide notice in the app.

Contact

Questions about this policy or your data? Email privacy@pmmtools.com.